Policies

At TDCSS, we are committed to providing our clients with exceptional service. As providing this service involves the collection, use and disclosure of some personal information about our clients, employees and members, protecting their personal information is one of our highest priorities.

While we have always respected our clients', employees' and members' privacy and safeguarded their personal information, we have strengthened our commitment to protecting personal information as a result of British Columbia's Personal Information Protection Act (PIPA). PIPA, which came into effect on January 1, 2004, sets out the ground rules for how B.C. businesses and not-for-profit organizations may collect, use and disclose personal information.

We will inform our clients, employees and members of why and how we collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances.

Our Personal Information Protection Policy, in compliance with PIPA, outlines the principles and practices we will follow in protecting clients', employees', members' personal information. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our clients', employees', members' personal information and allowing our clients, employees and members to request access to, and correction of their personal information.

2009 TDCSS Policies & Procedures Manual (pdf)

TDCSS Board Governance Policy 2009 (pdf)

Info of Interest

A Guide for Culturally-Focused Early Intervention Therapy Programs for Aboriginal Children and Families in BC

This handbook was published by the BC Aboriginal Child Care Society to provide Aboriginal communities with information about early intervention therapies so they can help families access early intervention therapy services, advocate for funding for early intervention therapy services, and partner with early intervention therapists. The guide builds on literature about community-based health services and uses stories to illustrate the authors’ experience in collaborating with Aboriginal communities to provide therapy services.

Policy Files

Board Governance Policies PDF (414 KB)
Personal Information Protection Act PDF (87 KB)
TDCSS Board Governance Policy 2009 PDF (324 KB)
TDCSS Personnel Policy & Procedure Manual PDF (809 KB)