Reference Number: 711 – 28
Position: Poverty Law Advocate (Full-time)
TDCSS Support Services
This position provides comprehensive advocacy services to marginalized individuals and families for income assistance, disability assistance; to maintain tenancy, Canada Pension Plan Disability, Employment and Insurance, debt, and other income support related programs. Provides assistance and support through administration hearing processes.
The Poverty Law Advocate provides Poverty law advocacy services that provide a range of legal advocacy and assistance to individuals in the community. The Poverty Law Advocate will also liaise with community groups and prepare and present public legal education sessions. The Poverty Law advocate will provide services in Terrace and may be required to travel on occasion to provide services in Kitimat.
Areas of law covered:
legal rights and options in the areas of income support programs both provincially and federally, residential tenancy, debt and other legal and rights related supports
- Screen and identify legal issues according to program guidelines under the direction of the supervising lawyer including; Poverty court, Supreme Court, property and debts.
- Provide support, legal resources, information and appropriate referrals by telephone, website, email and appointment
- Provide information and referrals to clients
- Help clients to complete forms
- Prepare written communications and submissions on behalf of clients and represent them at tribunal hearings
- Assist with negotiation and mediation
- Prepare and provide public legal education workshops on poverty law initiatives
- Develop and maintain working relationships with the Ministry of Social Development and Poverty Reduction, other government agencies, other service agencies and the community.
- Assess client information and determine eligibility for referral to Legal Aid
- Where appropriate, support clients through the civil court system, including if necessary, court preparation and accompaniment, but not representation
- Follow-up with lawyers/clients re: progress/outcome of case
- Conduct legal information workshops
- Maintain contact with lawyers, Law Foundation of BC, Legal Services Society to build and maintain rapport and keep up to date with client issues
Administrative and Other
- Research current policies and procedures, laws, new bills and case law, etc. to keep current with various client issues
- Ensure legal resources are kept current, requesting/ordering the various library materials, brochures etc.
- Maintain program records and statistics regarding services and activities
- Attend external meetings as needed
Hours 8:30am – 4:30 pm (35 hours per week)
Shifts: Monday through Friday * must be willing to work a flexible schedule (evenings and/or weekends) when required
Rate of Pay: $22.41 – $25.00 hourly
Benefits (if applicable):
- Extended health and dental
- Long term disability, life insurance, critical illness insurance, accidental death & dismemberment coverage (optional)
- Employee & Family Assistance plan
- Pension plan
- Generous paid time off, starting at 2 weeks
Position Status: Full-Time
Start Date: ASAP
Education and/or Experience
- Post-secondary education/or equivalent training and education in Paralegal services, Criminology, Psychology, Social Work, Poverty Law or related social service program
- Good understanding of Poverty Law and working knowledge of Poverty and Immigration Law
- Knowledge of community resources and other social service agencies
- Knowledge of Legal Services policies and procedures
- Excellent verbal and written communication skills; MS Office skills; Work, Excel and Outlook.
- Ability to work effectively with clients who are experiencing a range of sensitive issues
- Ability to take initiative, identify urgent work items and set priorities
- Must be able to direct and able to manage confidential information
- Must have a valid Driver’s License and access to a vehicle
- Experience and knowledge pertaining to Poverty Law in BC.
- Two years of experience in tenant, disability and income support programs advocacy an asset, an ability to read, interpret and understand legislation, an analytical ability and the ability to negotiate and mediate on behalf of clients with landlords and government agencies etc.
- Knowledge of local community resources and an awareness and understanding of poverty related issues
- Proven problem-solving ability
- Ability to liaise with outside agencies
- Ability to adapt to meet the clients’ emotional and developmental changes
- Time management and organizational skills
- Demonstrated competency in written & verbal communication
- Valid BC driver’s license
- Vehicle with business insurance
- Proficiency in computer use
- Travel may be required
An equivalent of education and/or experience will be considered for this job. Job Descriptions are available upon request from the TDCSS HR Department.
Pay and Benefits will be in accordance with TDCSS. This is an excluded (non-union) position.
TDCSS is an equal opportunity employer. All qualified applicants are encouraged to apply, however only successful applicants will be contacted.
This position is gender inclusive.
Please apply for each posting that you are interested separately, even if you have previously applied with TDCSS.
All applications must be submitted to: hiring at tdcss.ca
For more information regarding this position, please visit our employment page at:
Date Posted: August 12, 2019 Closing Date: When filled