Resident Caretaker

Posted 3 months ago

Reference Number:  734-40

Position:                RESIDENTIAL CARETAKER – Live In 

Hours:                   35-40 average weekly hours   REGULAR FULL-TIME

Caretaker will be required to be on site for 20hrs/week, and working on an on-call basis for the remainder of the weekly time. On-site hour availability will be determined between successful applicant and TDCSS.  

Location:               TERRACE, BC 


The Resident Caretaker functions as Terrace & District Community Services Society’s (TDCSS) representative in matters of tenant relations and building management at the site(s) where the work is performed, under the direction of the TDCSS Manager of Residential Services. You will be called upon to use your excellent interpersonal relationship building and conflict resolution skills to manage challenging tenant conflict issues and deal effectively with seniors, persons with disabilities and participants with complex social /health care needs and/or behavioural problems.  

The Resident Caretaker possesses and demonstrates core TDCSS’s values of Respect – Compassion – Excellence – Integrity & Accountability.  

Job specific competencies for the successful candidate include operations management and building systems management.  Additionally, the candidate demonstrates leadership competencies such as integrity, the ability to be strategic; relationship building and empowering skills, is results focused and exemplifies personal excellence. 

Standard Resident Caretaker responsibilities include maintaining order and appearance of the ‘common’ and ‘public’ areas; minor grounds upkeep including outside litter pickup and sweeping; answering and determining emergency calls and notifying appropriate authorities; generating work orders; performing unit inspections and assisting with annual inspections; responding to or processing resident enquiries and complaints and taking appropriate action; performing minor maintenance and other related duties as directed. 

The Resident Caretaker shall at times during their workweek respond to resident enquires and emergencies and take appropriate action. The Resident Caretaker shall also conduct one evening security inspection during which all appropriate lock ups will be performed, such inspection to be completed prior to 9:15 p.m. 

Key Maintenance Responsibilities: 

  • General electrical not requiring license 
  • Suite safety maintenance  
  • Mechanical room inspection and maintenance 
  • Plumbing related maintenance 
  • Basic carpentry 
  • Door maintenance 
  • Appliances maintenance  
  • Exterior building and yard maintenance and repair 
  • Other maintenance as required 

Other Responsibilities: 

  • Financial accountability and responsibility for supplies and resources 
  • Physical asset management (inventory etc.) 
  • Information management (work order logs, tenant records etc.) 
  • Previous experience in an office environment is preferred 
  • Showing/Renting suites 
  • Tenant Relations 
  • Scheduling Move In/Move Out Inspections 
  • Scheduling and overseeing suite cleaning for Move In/Move Out 
  • Daily inspections of property interior/exterior and filing of related paperwork 
  • Excellent customer service  
  • Must be flexible with schedule evenings/weekends when required 
  • Must be energetic and self-disciplined 
  • Must have good time-management skills 
  • Other duties as required 


The successful candidate will have the following: 


The successful candidate will be a Grade 12 graduate, preferably with post-secondary education in the social services related field and one year’s experience as a Resident Caretaker or equivalent. The candidate will also possess good organizational and problem-solving skills and have intermediate MS office skills. 

This position may require travel between sites; a valid class 5 driver’s license and satisfactory driving record and access to a reliable vehicle will be required. 

* Must be able to work weekends, with days off to be determined* 

Please Note: Successful applicant(s) are subject to a satisfactory criminal record search and are required to maintain Security Clearance throughout their employment. 

Additional Information  

The Resident Caretaker shall at all times during their working week respond to resident enquiries and emergencies and take appropriate action. The Resident Caretaker shall also conduct one evening security inspection during which all appropriate lockups will be performed, such inspection to be completed prior to 8:15 p.m. 

Resident Caretakers may leave the site after the normal work shift provided; they maintain full cellular coverage and are within a one‐half hour radius of return for tenant or building issues e.g. investigate whether maintenance must come out, respond to an emergency etc.

For approved educational leave, or other purposes as approved by the Residential Manager, the Resident Caretakers may be granted uninterrupted time away from their developments. 

It may be necessary for Resident Caretakers to interrupt for an extended period their normal sleeping hours in order to attend to tenant or building situations. In those cases, the Resident Caretaker may delay his normal starting time of work. The Residential Manager shall be advised at the earliest opportunity of the delay in starting work. 

Further duties of the Resident Caretaker shall include the authorized removal of abandoned personal effects from a tenant’s premises providing inventory is taken jointly by a management representative and the Resident Caretaker. Then the “effects” shall be moved to the satisfaction of the Management secured by Management. 

The Resident Caretaker’s minor maintenance duties are of such a nature that they will fall within the use of hand tools supplied by the Employer, with the exclusion of part replacement requiring electrical connections. 

The Resident Caretaker will reside in the Caretaker’s bachelor suite during the term of employment.  This suite is contained within the adult-oriented living complex.

Deputy Fire Safety Director 

Resident Caretakers are responsible for performing the duties of a deputy fire safety director, as outlined in the Commission’s building fire safety plans, during the normal workday. 


The Residential Caretaker will be provided with compensation as such: 

A base salary of $2000/month 

A taxable rental credit of $700/month 

Benefits after three months of continuous work 

Rent for the Caretaker suite is set at $700/month (caretaker is to pay $0, the full amount is covered by the taxable credit). 


An equivalent of education and/or experience will be considered for this job. Job Descriptions are available upon request from the TDCSS HR Department.

Pay and Benefits will be in accordance with TDCSS.  This is an excluded (non-union) position.

TDCSS is an equal opportunity employer. All qualified applicants are encouraged to apply, however only successful applicants will be contacted.

This position is gender inclusive.

All applications must be submitted to:

Date Posted:  July 26, 2019                Closing Date:  August 02 , 2019

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